Many of txswagger.com's products are created to order, meaning we print or produce them immediately after your order.
This means it takes a few days before we ship your order. It also means we have ZERO waste, which is good for everyone. That also allows us to bring you new products more often.
97% of items will ship within 3 business days. We make every effort to ship them that quickly or more quickly.
Our 'Flat Rate Fast' shipping is 1-3 day domestic delivery (business days). International times vary and may take as many as 10-20 days.
International shipments may incur customs fees. The customs policy is different in each country, and the fee is usually based on a variety of factors like weight, value, and size. We do not take responsibility for customs fees.
Sometimes items can take longer to ship or longer to arrive to you. If you don't have your order yet and think you should, please contact us immediately!
Order never arrived:
If your order didn't end up arriving, be sure to let us know! First, check your shipping confirmation and check that you had entered the correct address.
If the address was incorrect, we'd be happy to send you another order to the correct address, however, it will have to be at your cost.
If the shipping address was correct, get in touch with us at firstname.lastname@example.org making sure you quote your order number.
We'll see what can be done.